General inquiries
New around here? Start with the basics.
General inquiries
New to Swiflo? Let's start with the basics!
What services does Swiflo offer?
Swiflo offers a range of hosting services tailored to suit your needs, including:
- Game servers hosting for popular titles like Minecraft, Palworld, and more.
- Virtual Private Servers (VPS) with customizable resources and full root access.
- Dedicated servers for high-performance hosting requirements.
What about VPS vs. Dedicated?
How reliable are Swiflo's game servers?
At Swiflo, we prioritize reliability and performance for our game server hosting. Our servers are hosted in state-of-the-art data centers, ensuring low latency and high uptime for an optimal gaming experience. We also offer 24/7 monitoring and support to address any issues promptly.
How do I get started with Swiflo hosting?
To get started, navigate here to explore our range of services and find out more about each one.
What security measures does Swiflo implement to protect my data?
At Swiflo, safeguarding your data is paramount. Our hosting infrastructure employs stringent security measures, including firewalls, DDoS protection up to layer 7, backups, and SSL encryption. Additionally, our network undergoes continuous monitoring to detect and address any suspicious activity, ensuring the utmost security and peace of mind for our clients.
When should I use VPS hosting over Shared?
In simple terms, a virtual private server (VPS) offers users greater control over the hosting environment. Whether your website/server traffic has increased or you manage multiple sites/servers requiring additional resources, a VPS provides the flexibility to scale resources like RAM and disk space according to your needs.
If you require even more power and resources, dedicated servers may be the ideal solution. With a dedicated server, you have exclusive access to all the server's resources, providing maximum performance and reliability. Dedicated servers are perfect for high-traffic websites, resource-intensive applications, or users who demand complete control over their hosting environment.
To compare VPS/Dedicated packages please visit here.
I already have hosting, but want to switch to VPS. Any tips?
If you're transitioning from our game servers to VPS/Dedicated hosting, the process is straightforward. You'll need to backup your existing server and transfer your files to your new service.
What benefits do I receive with Swiflo's loyalty system?
At Swiflo Hosting, we value loyalty and commitment. Our rank system rewards our customers based on their hosting tenure and the number of services they use.
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Nebula (Tier 1): Earn status after your first month or with a single service.
- Benefits:
- Priority Support
- Fancy Discord role with access to new channels
- Exclusive giveaways
- Benefits:
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Supernova (Tier 2): Earn status after six months or with four services.
- Benefits:
- Priority Support (faster response times)
- Enhanced resources
- Extended access to exclusive giveaways
- Benefits:
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Quasar (Tier 3): Earn status after one year or with eight services.
- Benefits:
- Priority Support (quickest response times)
- Dedicated account managers
- Premium support channels
- Exclusive access to high-value giveaways
- Benefits:
With each tier, you'll enjoy increased priority on support tickets. Join Swiflo Hosting today and experience the rewards of loyalty!
VPS Hosting Features
Dive deeper into HostX's servers features.
How to Update cPanel in WHM?
A Virtual Private Server is a server divided into fully separate hosting environments. When you have VPS hosting, one of those environments is completely dedicated to you. That means you don't have to share resources (such as RAM or CPU) with other customers and you're less likely to be impacted by their behavior.
Updating Legacy Linux Dedicated Hosting Packages
Another great question. A dedicated server is a server that's literally dedicated to you and no one else, which means the world (or in this case, server) is your oyster. Learn more about the benefits of VPS and Dedicated here.
How to Reboot Your VPS/Dedicated Server?
Our KnowledgeBase will walk you through exactly how to upgrade to a VPS. Then you can check out these essential first steps.
And if you really want to go for it, you can read up on more general information about VPS here.
VPS General Information
Yup, it can be a little confusing. But a virtual private server (VPS) is a form of web hosting, while a virtual private network (VPN) is a technology that allows you to remain completely anonymous when using the web. Read up more on VPS vs. VPN here.
VPS Services - Self Signed SSL Certificates
In short, a virtual private server is ideal for users looking for more control over their hosting environment. Maybe your site traffic has grown, or maybe you have multiple websites and need more resources to run them all effectively. A VPS gives you more flexibility and control to bump up things like RAM and disk space without paying for more than you need.
For more information on shared vs. VPS hosting check out our blog.
Do I Need a VPS?
If you’re switching from Shared, Reseller, or Dedicated hosting to a virtual private server, the process is pretty simple. You’ll just have to transfer your files, change the DNS, and cancel your old plan. For more details into this process, check out this article on switching to VPS.
Privacy
We take security & privacy seriously.
Can users request access to or deletion of their personal data?
What information do you collect from users, and for what purposes?
We gather only essential user data required for billing and related purposes. Any information collected is used solely for the intended purpose at the time of collection and is never shared with unauthorized parties.
Pricing & Plans
Learn about plans, payments, and more.
What types of payment plans do you offer?
We offer monthly, quarterly, and annually billing cycles to suit your needs.
What is your refund policy?
We provide a 7-day guarantee after purchase, during which you can request a refund. After this period, refunds may not be possible.
Can I upgrade or downgrade my plan at any time?
Yes, you can upgrade or downgrade your plan at any time to better fit your requirements. Contact our support team for assistance with plan changes.